Today’s guest post was submitted by Dean Burgess from Exitepreneur. Thanks, Dean!
Scams and fraud perpetrated by thieves who want to gain access to a company’s data or content cause millions of dollars of loss each year for businesses large and small. Sadly, no matter how many precautions you take against it, it’s likely that you’ll face some form of theft over the course of your company’s lifetime. With advances in technology happening every day, scammers have many more tools than they used to, making access to your computers and payment systems much easier. When this happens, private and sensitive data can be breached, leaving you responsible for large sums of money and breaking the trust you’ve built with your client base.
Fortunately, there are things you can do to avoid some of these scams and ways you can protect yourself against being hit again if you’ve already suffered an attack. It’s important to take a look at the way your company does business, and that includes determining who has access to sensitive materials such as credit card numbers and email passwords. Even if an employee isn’t purposely being dishonest, they may be playing an unsuspecting role in allowing others to gain unrestricted access to your system and data.
To keep your company and customers safe, here are a few things to consider.
When Phishing Results in a Big Loss
Phishing scams, which are perpetrated by email and used by scammers to gain information about a business that they can exploit, can result in huge losses. Unfortunately, if your company is a small one, this can mean big trouble. If you’ve been the victim of a phishing scam, it’s a good idea to go with a professional tech support company like Secure Data Recovery to help you recover that data. This is the best option when you need to get back up and running in a short amount of time. When your business is small, that time can be crucial to minimizing loss.
Train Your Employees
It’s imperative to make sure that your employees are well-trained and thoroughly understand how to spot a scam, especially the employees who have access to your company’s email address. These emails can be difficult to spy if you aren’t sure what to look for, so it’s a good idea to make sure your business email is with a reputable and secure provider. This way, many of these email scams will be caught before you ever see them. Of course, they can still get through, so teaching your employees what to look for will be essential. Grammatical and spelling errors are a major red flag, as are emails that are not specifically addressed to someone at the business.
Stay Up on the Trends
There are always new and inventive scams making their way around the web, and for this year, the ones to look out for include emails informing you that a certain account has had a suspicious login or that your account has expired. When you click the link they provide, you’re actually taken to a faux page that records your information. You should also be on the lookout for text messages and messages within apps; fraud can occur here, too.
Don’t Be Intimidated
One common form of fraud that many business owners have faced recently is an email or visit from a pushy salesperson who insists that someone from the company ordered supplies that must be paid for. Some will call a company claiming to be with Google and try to intimidate an employee into sending them payment in order to have the company show up in searches. Don’t let these scammers intimidate you! Train your employees to recognize a fraudulent claim, and let them know what to do in the event that they are the victim of one.
Scams and fraud are more common than many business owners may know, so it’s important to remember that just because you haven’t been hit before is not a guarantee that you never will be the victim of a crime. Training your employees well and taking precautions will help you keep your company — and your clients and customers — safe.